The Impact of Occupational Stress on the Performance of Employees in Competitive Sectors: Systematic Review
DOI:
https://doi.org/10.68099/ijabms.2024.199Keywords:
Occupational stress, employee performance, sectoral analysis, work-life balance, emotional strainAbstract
This systematic review examines the impact of occupational stress on employee performance across various sectors, including health, education, IT, manufacturing, and service industries. By analyzing data from multiple studies, this review identifies common stressors and their effects on performance, highlighting sector-specific challenges. The findings suggest that while some stressors are universal, others are sector-specific, necessitating tailored interventions to mitigate stress and enhance performance.
References
Booth, A., Sutton, A., & Papaioannou, D. (2016). Systematic Approaches to a Successful Literature Review. Sage Publications.
Cooper, C. L., Dewe, P. J., & O'Driscoll, M. P. (2001). Organizational Stress: A Review and Critique of Theory, Research, and Applications. Sage Publications. DOI: https://doi.org/10.4135/9781452231235
Dormann, C., & Zapf, D. (2004). Customer-related social stressors and burnout. Journal of Occupational Health Psychology, 9(1), 61-82. DOI: https://doi.org/10.1037/1076-8998.9.1.61
Gough, D., Oliver, S., & Thomas, J. (2017). An Introduction to Systematic Reviews. Sage Publications. DOI: https://doi.org/10.4135/9781036234942.n1
Haque, A. U. (2024). Knowledge hiding and occupational stress affecting employees’ performance: comparative analysis from emerging and advanced economies. Knowledge Management Research & Practice. https://doi.org/10.1080/14778238.2024.2322463. DOI: https://doi.org/10.1080/14778238.2024.2322463
Haque, A.U. (2023). Handbook of Research on Dissecting and Dismantling Occupational Stress in Modern Organizations. IGI Global. https://doi.org/10.4018/978-1-6684-6543-1. DOI: https://doi.org/10.4018/978-1-6684-6543-1
Haque, A.U., and Aston, J. (2016). A Relationship between Occupational Stress and Organizational Commitment of I.T Sector's Employees in Contrasting Economies. Polish Journal of Management Studies, 14(1), 95-105. DOI: https://doi.org/10.17512/pjms.2016.14.1.09
Haque, A.U., & Yamoah, F.A. (2023). Introduction to Corporate Management Ecosystem. In: Yamoah, F.A., Haque, A.U. (eds) Corporate Management Ecosystem in Emerging Economies. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-41578-4_1. DOI: https://doi.org/10.1007/978-3-031-41578-4_1
Haque, A.U., & Yamoah, F.A. (2021). The Role of Ethical Leadership in Managing Occupational Stress to Promote Innovative Work Behaviour: A Cross-Cultural Management Perspective. Sustainability, 13(17), 9608. https://doi.org/10.3390/su13179608. DOI: https://doi.org/10.3390/su13179608
Health and Safety Executive (HSE). (2021). Work-related Stress, Anxiety, and Depression Statistics in Great Britain. Retrieved from: https://www.hse.gov.uk/statistics/causdis/stress.pdf
Jose, S., & Kaur, H. (2023). Impact of Distinct Stressors on the Organizational Commitment of Employees in Service Industries, International Journal of Applied Business and Management Studies, 8(2), 35-52.
Kaur, H. (2023). The Impact of Occupational Stress on the Performance of Employees: Systematic Review, International Journal of Applied Business and Management Studies, 8(2), 19-34.
Kyriacou, C. (2001). Teacher stress: Directions for future research. Educational Review, 53(1), 27-35. DOI: https://doi.org/10.1080/00131910120033628
Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Springer Publishing.
Quick, J. C., & Henderson, D. F. (2016). Occupational stress: Preventing suffering, enhancing well-being. International Journal of Environmental Research and Public Health, 13(5), 459. DOI: https://doi.org/10.3390/ijerph13050459
Rahim, A. R. A., Omar, K., Haque, A. U., Muhammad, H., Saputra, J., & Hulu, F. (2022). Impacts of Work–Family Culture on Employee Job Performance in Achieving Sustainable Development Goals. Sustainability, 14(12), 7003. https://doi.org/10.3390/su14127003. DOI: https://doi.org/10.3390/su14127003
Saunders, M. N., Lewis, P., & Thornhill, A. (2019). Research Methods for Business Students. Pearson Education.
Schaufeli, W. B., & Buunk, B. P. (2003). Burnout: An overview of 25 years of research and theorizing. In M. J. Schabracq, J. A. M. Winnubst, & C. L. Cooper (Eds.), The Handbook of Work and Health Psychology (pp. 383-425). John Wiley & Sons. DOI: https://doi.org/10.1002/0470013400.ch19
Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1(1), 27-41. DOI: https://doi.org/10.1037/1076-8998.1.1.27
Stranks, J. (2005). Stress at Work: Management and Prevention. Elsevier Butterworth-Heinemann. Oxford.
Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328. DOI: https://doi.org/10.2753/MIS0742-1222240109
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207-222. DOI: https://doi.org/10.1111/1467-8551.00375
Yamoah, F. A., & Haque, A. U. (2022). Strategic Management Through Digital Platforms for Remote Working in the Higher Education Industry During and After the COVID-19 Pandemic. Forum Scientiae Oeconomia, 10(2), 111-128. DOI: 10.23762/FSO_VOL10_NO2_6.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Harmandeep Kaur, Adnan ul Haque (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.